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Customer Care

Call us at (888) 477-5256 X703
During business hours Monday to Friday 9:00 AM to 5:00 PM Eastern Standard Time.

Email us your questions at customercare@evologie.com

Order Processing

Orders are processed and shipped on business days only (Monday through Friday), excluding major holidays. Any orders placed by 3:00 PM EST will be processed and shipped the following day. Orders placed after 3:00 PM EST will be shipped two business days from the date of order. Once orders are submitted they cannot be modified.

Order Confirmation

After your order is placed, you will receive a confirmation email with an order number to track your package and its expected date of delivery.

Order Tracking

Tracking information is sent out to the email address provided on checkout. The tracking number and link is only sent out once an order has been shipped. You can also view your order's status and tracking information from your Account Dashboard. To view the dashboard please log in then click on "My Orders" from there you will be able to see the status of your order.

No Hassle Returns
If you are not completely satisfied with your purchase you may return the unused portion of the product for a full refund (less shipping).

For us to process your return please email us at: customercare@evologie.com with your order number and the reason for your return. Thank you!
Payment

We accept the following forms of payment:

PayPal 

Amazon

American Express

VISA

MasterCard

Maestro

Maximum Purchase

 

You may purchase up to five units of each item.

Accuracy of Information

We attempt to be as accurate as possible when describing our products but we do not warrant that descriptions, colors, or any other content are accurate, complete, reliable, current, or error-free.

Links

EVOLOGIE is not responsible for third party websites that link to or from the sites. EVOLOGIE disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such sites. EVOLOGIE and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites.

Technical Problems

If you experience any technical problems during your shopping experience, please contact customercare@evologie.com or call us at (888) 477-5256 X703 during business hours Monday to Friday 9:00 AM to 5:00 PM EST.

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